SCOTT SEMANS WORLD COINS

To place an order or inquire . . . .

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YES, it is available. I do make mistakes and fall behind, but I remove sold items as they sell, so your item should be available.

FAST-TRACK YOUR ORDER Telephone is fastest, as I sometimes fall behind checking email. Morning is best, but leaving a message is safe. Please leave all ORDER INFORMATION or best time to return your call. Email: Please include all ORDER INFORMATION in your FIRST email, as each exchange causes delay. I usually ship by postal service and pass on to you the exact charges. You can send VISA/MC details safely by email. Tell me if you want an invoice showing exact costs before I charge your card.

ORDER INFORMATION  needed to start your order or answer your inquiry:

NAME  so I can keep track of your order or request.

MAILING ADDRESS  so I can quote shipping charges. Leaving this out can add days to filling time.

FOR BOOKS:    Author, Title (Edition), and price. Or just copy and paste the entire listing INCLUDING PRICE.

FOR COINS, ETC:    Country or Category (such as beads, China cash, etc.), Reference or stock number at beginning of listing, Date (only if it matters), Grade, and Price. Or just copy and paste the entire listing. If you got an email advising of a large new offering, consider listing second choices.

TELEPHONE: 425-369-1725 8:00 AM to 7:00 PM Weekday Mornings best

EMAIL: order@coincoin.com Subject line: "Order" or "Inquire" Backup only if this bounces or no reply within 3 business days: EMAIL FORM

POSTAL: Scott Semans P.O. Box 2347 Issaquah, WA 98027

TERMS IN BRIEF
Shipping is extra at cost. I accept Zelle (USA), Wise (non-USA), VISA, Mastercard*, Paypal*, and cash: $, £, €. Installment payments are welcome. Ten day return privilege. * with surcharge.

PROCESSING YOUR ORDER
After receiving your order, I send you an email invoice showing what is available, actual shipping costs or options, and total $ due, with options based on payment method. Once you confirm and pay (or are on open account) I will ship, and email later with the tracking number. I often run a few days late in processing orders. Including all ORDER INFORMATION (see above) in your original email will help speed the transaction.

SHIPPING CHARGES
I charge exactly what I pay the postal service, period. No handling charges.   For USA a few smaller coins may be $1-2, and foreign under $5 but without tracking. Insurance or registration extra. Unless you give a go-ahead when ordering, I will quote the exact charges on your invoice and ask approval before charging. Less-expensive shipping methods may not be available if you pay by paypal or credit card.   Heavy shipments / Private carriers.

SHIPPING TO US ADDRESSES
   Coins go first class or priority. Higher value shipments are insured or registered. If you do not require tracking, small items can go letter mail for $1.
   Books go book rate (media mail) unless you request first class or flat-rate priority mail.

SHIPPING TO CANADIAN & FOREIGN ADDRESSES
   Coins go least expensive airmail rate. Small, light coins can often be sent for under $3. As of 2022 delivery times seem to have returned to normal. New customers, unusual countries, high value shipments will usually require registration (about $20). Tell me if you would like registration on lower value shipments. Shipments to certain countries where registered mail is not reliable and paid by paypal or credit card, may require more expensive classes of mail to get insurance. I can ship by private carrier if you prefer; there is a $20 extra charge for the extra travel and work involved.
   Book orders are usually refused due to high shipping charges. Books which will fit a standard 240x375mm flat-rate envelope cost around $40; most books cost even more to ship. Really large orders can go m-bag, which is relatively cheap.
   Invoice is sent only by email, unless you request a printed copy. I declare a low value on the package to discourage theft. I can prepare a special invoice if you wish it.

MINIMUM ORDER / SERVICE CHARGES
Processing small orders usually results in a LOSS to me. I do not mind small orders from regular customers, but generally must decline orders from new customers under $10 (USA) or $20 (outside USA), or $25 (outside USA payment by Paypal or credit card). Book and non-book items are considered separate orders. Book orders under $250 outside USA, or which do not fit in a flat-rate envelope will generally be declined, as postal rates are prohibitive. Any order outside USA in which shipping costs are 25% or more of the total charge will have a $3 service fee added. Registered shipments under $100 incur a $3 service fee to cover special packaging and paperwork. Shipments by Fedex incur a $20 service fee for the extra work and travel.

LIABILITY IN CASE OF LOSS OR DAMAGE
   USA & Canada Delivery is guaranteed. Save the packaging if something is missing. Exceptions: 1) Failure to notify me of a change in shipping address; 2) Declining or failing to remit sufficient for postal insurance when billed.
   Foreign: All risks to buyer. Registered mail to "first world" countries rarely gets lost, but it does happen. Full postal insurance is available to many countries, but declared value (customs) must match insured value. In the event of loss of a registered item where maximum indemnity is fixed by the USPS below $50, there is NO reimbursement to the buyer, as the costs of processing the claim exceed the amount gained. Failure of delivery is not valid grounds for a charge-back claim; chargebacks will be treated as a failure to pay for collection purposes.

PAYMENT
   Open Account I maintain accounts for regular customers. If you are an established customer, you may pay after receipt of goods, check or money order preferred, but other methods (below) acceptable. You are welcome to pay off large orders over 2-4 months. You may keep funds on account with me against future orders. On request, I will refund or forward to third parties excess funds in your account.
   Check, money order, cash: $, € or £. € payments by banknotes only. £ may be paid directly to my Barclays account.   Use your bank's "middle rate" or a currency converter; you can save 10% or more by paying this way.    How to mail cash safely.
    Zelle, Wise, VISA accepted without surcharge. Zelle (USA only) transfers funds between your bank account and mine. It is just as easy to use as Paypal and charges no fees either way. Remit to: ssemans@comcast.net. Wise (non-USA) has low fees and better conversion rates than banks. It requires some effort to set up and to add new recipients, but is very quick, easy, and cheap once this is done. Remit to: order@coincoin.com. If you want to pay higher fees and send a bank wire, request my bank routing information.
   VISA seems to be charging more reasonable fees, so for the moment there is no surcharge, but see "Mastercard" below for extra secondary costs and limitations on credit card acceptance.
    Mastercard and Paypal Accepted with 2% (M/c) or 1.5% (Paypal US) surcharge, which does not fully cover the (up to) 4.7% they charge us. No surcharge for Paypal Friends-and-Family. In some cases I must use more expensive shipping methods or add insurance / registration to orders paid by paypal or any credit card to avoid fraudulent chargebacks, and must insure and declare full value outside US. To give me your credit card information, please phone (425-369-1725) or safely email me the details, including the 3-digit CVC number on the back. For Paypal, you can remit to order@coincoin.com, or ask me to send you a payment request. I do not accept Paypal or credit cards, and may make extra surcharges, under these conditions. Your invoice will show the total due by no-fee payment methods, and the total with surcharges for fee-based methods. Please DO advise your shipping address when planning to pay by paypal as they no longer provide it with the remittance notice.

   NOTICE REGARDING CREDIT CARD FEES PURSUANT TO SETTLEMENT OF 1/27/13

   PLEASE DO NOT ADD ANY TEXT OR COMMENTS WHEN REMITTING BY PAYPAL OR ZELLE   Why is this?

RETURNS
Your complete satisfaction is my goal, so if what you receive is not wanted for any reason, please return it. I offer many unusual things, and would rather you see it and decide for yourself, than pass it up from uncertainty, so feel free to order anything "on approval". No strict time limit, but ten days after receipt should be enough time to make a decision. Please let me know if you need longer. It helps if you include the invoice (or photocopy) in the same package with the returned goods. Pack well to avoid damage in shipment; use the original packing if still sound. No reason need be given, but your comments help me improve my service. I will pay reasonable shipping costs for returns where I have made a mistake.
   Submitted coins purchased raw are returnable only at my discretion, and may receive a partial refund. A coin which receives no grade, a "details" grade, or a grade lower than I have assigned myself has sustained reputational damage which may or may not be warranted, and a consequent loss of value. It would be unethical of me to resell the coin without advising potential buyers of this damage. The decision to submit a coin for third party grading is yours, and you must accept the consequences, good or bad. Coins deemed counterfeit by third parties are fully returnable under the terms of my authenticity guarantee.

GRADING
My grading definitions and standards.

AUTHENTICITY
My guarantee spelled out.

WHAT DO YOU COLLECT?
Please let me know in detail what you collect. New material may be offered to customers first by printed list or individual offer, and if I do not know of your interest in that country or category, you will not get the offer. I sometimes give early notice of new books in your areas of interest, often with low earlybird prices.

CREATIVE COMMONS LICENSE
Unles bylined, everything at this site is by Scott Semans and is covered under a Creative Commons 3.0 Attribution license.. Please use what you wish, but attribute to the author. For articles bylined by another or noted ©, please request permission before using and I will forward your request if possible.





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